Myguidecrypto

Privacy Policy

1. Data Controller

In compliance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Organic Law 3/2018, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), users are informed that the personal data collected through this website will be processed by

  • Responsable: Myguidecrypto
  • Email: myguidecrypto@hotmail.com
  • Website www.myguidecrypto.com

2. Purpose of processing

The personal data provided by the user may be processed for the following purposes:

  • Manage the purchase and delivery of the purchased ebook.
  • Process payments and issue invoices when necessary.
  • Handle inquiries made via forms or email.
  • Handle issues related to orders.
  • Send communications related to the purchase made.
  • To send commercial information, news, promotions, or content related to our products, provided the user has given their consent or there is a legal basis permitting it.

3. Legal basis for processing

The processing of personal data is based on:

  • The performance of a contract when the user makes a purchase.
  • The consent granted by the user upon subscribing to commercial communications or submitting a form.
  • Compliance with legal obligations
  • The controller's legitimate interest in improving customer service and website security.

4. Data we collect

We may collect and process the following categories of personal data:

  • First and last name.
  • Email address.
  • Billing address.
  • Tax ID (NIF/CIF), when necessary for the issuance of invoices.
  • Information regarding orders placed.
  • IP address and technical browsing data.
  • Information obtained via cookies, in accordance with the Cookie Policy.

Payments made on this website are processed securely through StripeAt no time do we store or have access to the customer's full bank card details. This information is managed directly by Stripe in accordance with its own security measures and privacy policy.

Order management is carried out through WooCommerce, which stores the information necessary to process the purchase, manage the order, issue invoices, and provide customer support.

5. Data retention

Personal data will be retained:

  • For as long as a contractual relationship exists.
  • For the periods required by tax and commercial legislation.
  • Until the user requests the deletion of their data when the processing is based on their consent.

6. Recipients of the data

Personal data may be disclosed only when necessary for the proper provision of the service or when there is a legal obligation.

The recipients of the data may include:

  • Stripe Payments Europe, Ltd.as a payment service provider for the secure management of transactions.
  • The website's hosting provider.
  • WooCommerce, as the online store management system.
  • Email providers used for sending purchase confirmations and customer communications.
  • Tax or accounting advice, when necessary for compliance with legal obligations.
  • Public authorities and competent bodies where there is a legal obligation.

In the event that any of these providers is located outside the European Economic Area, international data transfers will be carried out solely in accordance with the safeguards required by the General Data Protection Regulation (GDPR).

7. International transfers

In the event that providers located outside the European Economic Area are used, international data transfers will only take place where there are adequate safeguards in accordance with the GDPR, such as standard contractual clauses approved by the European Commission or other legally recognized mechanisms.

8. User rights

The user may exercise the following rights at any time:

  • Right of access.
  • Right of rectification.
  • Right to erasure.
  • Right to object.
  • Right to restriction of processing.
  • Right to data portability.
  • Right to withdraw consent at any time.

To exercise any of these rights, you may send a request, together with a copy of an identification document, to:

myguidecrypto@hotmail.com

If you believe your rights have not been respected, you may file a complaint with the Spanish Data Protection Agency (AEPD).

9. Data security

The controller adopts appropriate technical and organizational measures to protect personal data against loss, unauthorized access, alteration, or disclosure, taking into account the state of the art, the costs of implementation, and the nature of the data processed.

10. Commercial communications

Commercial communications will only be sent when the user has given their consent or there is another legal basis permitting it under applicable law.

The user may unsubscribe from such communications at any time via the link provided in the emails or by contacting the data controller.

11. Cookies

This website uses its own and third-party cookies to improve the browsing experience, analyze website usage, and, where applicable, personalize content and advertising.

You can obtain detailed information about the cookies used by consulting our Cookie Policy.

12. Modifications to the Privacy Policy

The data controller reserves the right to modify this Privacy Policy to adapt it to legislative or case-law developments or changes in the operation of the website.

The modifications will be published on this same page and will take effect upon publication.